Frequently Asked Questions (FAQ)

  1. I received damaged products in the mail. What can I do?
    If the goods are damaged in transit, wrong item, and oversupply or incorrectly described, then we will be more then happy to offer a refund or an exchange. Please include your postage receipt with the package and we will refund the cost of return shipping.

  2. How long does it take to process an order?
    Delivery of goods can generally take between 3-4 weeks (this may take longer during peak seasons).

  3. Can you send me the Mini Money Matters catalogue via post?
    Please contact our Customer Service Team on 1800 81 6677 to subscribe to receiving our monthly Money Matters Catalogue in the mail.